User Agreement

By downloading, installing, and using SnapFix, you agree to be bound by the following terms and conditions. Please read this User Agreement carefully before using the App. SnapFix is an AI photo restoration tool designed to help you restore old and damaged photos, enhance clarity, remove scratches and damage, and revive faded colors. At SnapFix, protecting your privacy information is our top priority, and we operate the App in strict accordance with our core commitments: SnapFix does not require you to create an account, register, or log in to use any of its features, we do not collect any facial information or biometric data, SnapFix uses only self-developed AI services and never uses any third-party services, and we never send your data, photos, or any information about your use of the App to any third-party services. By using the App, you acknowledge that you have read, understood, and agree to all the terms outlined below.

The App offers two convenient restoration modes—One-Click Restoration for light to moderate damage and Advanced Restoration for significant damage—along with features like before-and-after comparison, high-resolution output, restoration history, easy saving, and sharing. All these features are powered by SnapFix’s self-developed AI services, created and maintained exclusively by the SnapFix team, ensuring that your experience is private, secure, and efficient. We are committed to providing you with a high-quality photo restoration service while upholding the strictest privacy standards, so you can focus on restoring your precious memories without any privacy concerns.

1. Eligibility

SnapFix is strictly intended for use by individuals who are 18 years of age or older. We are dedicated to protecting the safety and privacy of minors, and this age requirement is a key part of that commitment. We do not knowingly allow users under the age of 18 to download, install, or use the App or any of its features. By using the App, you confirm that you are at least 18 years old and that you will use the App in a responsible, appropriate manner that aligns with this Agreement.

Since SnapFix does not require an account and does not collect any personal information, we rely on your honest confirmation of your age to ensure compliance with this requirement. If we become aware that a user is under 18 years of age, we reserve the right to restrict or terminate their access to the App immediately, without prior notice, to ensure the protection of minors. We appreciate your cooperation in upholding this policy and helping us maintain a safe environment for all eligible users.

2. Photo Ownership & Responsibility

You confirm that you own all legal rights to the photos you import into the App, or that you have obtained sufficient, explicit authorization from the copyright owner to use and restore such photos. This includes ensuring that you have the right to upload, process, and restore the photos, and that the photos do not violate the privacy, intellectual property rights, or other rights of any third party.

Protecting your privacy information also means respecting the privacy of others, so you must not upload photos of other individuals without their explicit, written consent. This includes photos of strangers, colleagues, family members, or any other person who has not agreed to have their image used in the App. You shall be solely responsible for any disputes, claims, or issues arising from the use of photos that you do not own or have not been authorized to use, including any claims of copyright infringement, privacy violations, or harm to others.

All photos you upload to the App are processed locally on your device, and we do not collect, store, or retain any of your photos, processed data, or temporary files. The only copy of your original photo and the restored result is saved exclusively on your local device, giving you full, exclusive control over your content. You can delete your photos and restored results at any time directly from your device, and we will have no way to access or recover them. We are not involved in the content of the photos you upload, and we do not review or monitor your photos (as part of our commitment to protecting your privacy information), so you bear full responsibility for ensuring your uploaded content is appropriate and compliant with this Agreement.

3. No Facial Information Collection

Protecting your privacy information is our top priority, and we strictly do not collect, extract, store, process, or use any facial information, facial features, biometric data, or any other form of personal identifiable information from your photos or device. The App’s sole purpose is photo restoration—enhancing clarity, removing scratches and damage, restoring faded colors, and improving overall image quality. Our self-developed AI is specifically designed for these tasks and focuses only on the general quality and condition of the photo—not on facial features, biometric data, or any identifying details.

We do not use face recognition, face detection, or any technology that identifies, analyzes, or extracts data from faces. Even if a photo contains faces, our AI ignores facial details and focuses solely on restoring the overall image quality without collecting or processing any facial data. All image processing is conducted locally on your device, meaning your photos never need to be sent to external servers, cloud storage, or third-party services. We never use your photos or any part of them for AI training, marketing, or any other purpose beyond providing the photo restoration service you requested.

4. Prohibited Uses & Content

To ensure a safe, respectful, and positive experience for all users, and to protect the privacy and dignity of others,you agree not to use the App for any harmful, inappropriate, or disruptive purposes, and you must not upload, process, or restore any content that involves obscene, sexual, violent, or harmful material. This includes, but is not limited to, the following prohibited uses and content:

We reserve the right to take action against any user who violates these prohibitions, including but not limited to restricting or terminating their access to the App. While we do not actively monitor or review the content you upload (as part of our commitment to protecting your privacy information), we may take action if we become aware of prohibited content through user feedback or other means. Our goal is to maintain a safe and respectful environment for all users, and we appreciate your cooperation in adhering to these guidelines.

5. Self-Developed AI Services—No Third-Party Involvement

SnapFix uses only self-developed AI services created and maintained exclusively by the SnapFix team—we never use any third-party AI services, data processors, external tools, or third-party APIs. This ensures that we have complete control over every aspect of data processing and that your information never leaves our secure system. Every feature of the App, from photo restoration to payment processing, is powered by our own in-house AI technology, eliminating any risks associated with third-party service integration.

We never send your data, photos, or any information about your use of the App to any third-party services, including advertisers, data brokers, social media platforms, cloud storage providers, or any other external companies. All data processing occurs locally on your device or on our secure internal servers (for minimal, temporary processing when required by device limitations), and we never share your data with any external parties. This commitment ensures that your photos and personal information remain private and secure, with no risk of unauthorized access or sharing.

Even for subscription payments and coin purchases, we use our own internal payment processing system, developed exclusively by the SnapFix team. We do not use any third-party payment services, and we do not receive or store any of your payment information (e.g., credit card details, billing addresses). All payment data is processed securely through our self-developed system, with advanced encryption to protect your sensitive information. We never send your payment data or any other personal information to third-party services, ensuring that your payment information remains private and secure.

6. Subscription & Premium Features

SnapFix offers a free trial with coins to help you get started with photo restoration. Each restoration consumes coins, and you can purchase additional coins or subscribe to a premium plan for unlimited restorations. Premium subscription plans are available in monthly, 6-month, and 1-year options, and include unlimited restorations, access to advanced features, no watermarks on restored photos, and priority support.

All subscription terms, including billing cycles, payment methods, renewal policies, and cancellation procedures, are detailed in the separate Subscription Terms, which are accessible within the App’s Settings. We reserve the right to update or modify premium features, subscription plans, or coin pricing at any time, with prior notice to users. Any changes to premium features or subscription terms will not materially reduce the overall value of the subscription, and your continued use of the premium features after such changes take effect constitutes your acceptance of the modified terms.

You can restore previous purchases (such as coins or subscriptions) from the Subscription screen within the App at any time. We do not store any of your payment information, so all purchase restorations are processed through our self-developed internal system, ensuring your privacy and security.

7. Disclaimers

SnapFix provides photo restoration services based on our self-developed AI algorithms, which are designed to deliver high-quality results. However, we do not guarantee that the restoration effect will meet your expectations, as it depends on the quality and condition of the original photo. For example, heavily damaged photos, photos with poor lighting, or photos with missing details may not be restored to a perfect state. We strive to improve our AI technology continuously to enhance restoration results, but we cannot guarantee perfect outcomes in all cases.

We are not liable for any loss or damage caused by the use of the App, including but not limited to data loss, photo damage, or any inconvenience arising from the restoration process. Since all photos are processed locally on your device, you are solely responsible for backing up your original photos and restored results. We do not store any of your photos or data, so we cannot recover any lost or deleted content. By using the App, you acknowledge and accept these limitations.

The App is provided “as is” and “as available,” without any warranties of any kind, either express or implied. We do not warrant that the App will be error-free, uninterrupted, or free of bugs, and we are not responsible for any technical issues, delays, or disruptions to the App’s functionality.

8. Termination

We may terminate or suspend your access to the App at any time if you violate any term of this Agreement, including but not limited to uploading prohibited content, modifying the App’s code, using the App for harmful purposes, or violating our privacy commitments. If your access is terminated, you will lose access to all features of the App immediately, including any premium features or coins you have purchased. No refunds will be provided for any unused portion of a subscription or any unused coins.

You may also uninstall the App at any time to terminate your use of the service. Uninstalling the App will not affect any photos or restored results saved on your device, but it will terminate your access to the App’s features. Since SnapFix does not require an account and does not collect any personal information, there is no need to “delete your account” or request the deletion of your data—all your data remains on your device, and you are in complete control.

9. Contact Us

In the App’s Settings, you can view your coin balance and restoration count, access the Buy Coins and Subscription screens, and find links to this User Agreement, our Privacy Policy, and the Subscription Terms. You can also adjust settings related to the App’s functionality, such as notification preferences, to customize your experience.

If you have any questions, concerns, feedback, or requests regarding this User Agreement, the App’s features, our self-developed AI services, your privacy, or the use of SnapFix, please feel free to contact us at any time. We are committed to addressing your inquiries promptly and professionally, and we will never ask for any personal information to assist you—you can communicate with us completely anonymously, without sharing your name, email address, or any other identifying details. We respect your privacy even when you reach out for support.

At SnapFix, we are dedicated to providing you with a convenient, high-quality AI photo restoration experience while upholding our unwavering commitments to protecting your privacy information, not collecting any facial information or biometric data, using only SnapFix’s self-developed AI services without any third-party involvement, and never sending your data to any third-party services. We believe that you should be able to enjoy the benefits of AI-powered photo restoration without sacrificing your privacy, and we will continue to uphold these principles as we improve and enhance the App. By using SnapFix, you can rest assured that your privacy is our top priority, and your data is always safe and secure. Every feature, every update, and every decision we make is designed to keep your privacy intact, so you can focus on restoring your precious memories without any worries.

Contact Us:teddybwrdavisidi@outlook.com

Snapfix Team